The University of Tabuk provides an integrated electronic communication system designed to enhance effective participation and empower all university affiliates and beneficiaries to submit complaints and suggestions with ease. The system allows users to interact directly with the relevant departments to ensure their voices and feedback are heard. The system is divided into two main services: the first is "Open a New Ticket," which enables users to submit a new complaint or suggestion with all the necessary details. The second service is "Track Your Request," which allows users to check the status of previously submitted tickets and monitor their progress until they are resolved.