Abstract
Full Article (FREE DOWNLOAD)
SMJS Volume 1 Issue 2, Page 39 – Page 48
PRIMARY HEALTHCARE SERVICE UTILIZATION AND SATISFACTION AMONG ADULT PATIENTS IN QASSIM REGION, SAUDI ARABIA: A CROSS-SECTIONAL STUDY 2019
Abdulrahman M. Aldukhayel, Hajar A. Alsudairi, Rand M. Alsalamah, Nouf S. Almutairi, Albatool F. Aloqlan, Mariah S. Alsaif
Objectives: This study aimed to assess the quality of care provided to adult patients with chronic diseases in Qassim Primary Health Care centers in Saudi Arabia.
Methods: A quantitative observational cross-sectional survey conducted among adult patients above 40 years with chronic diseases in Qassim provenance who had access to social media. Data was collected using a questionnaire that designed as an electronic questionnaire, and it was published in social media.
Results: Our study showed that more than half of the respondents were aged between 40 and 49 years. Almost 83% of all respondents were female. The PACIC ( Patient Assessment of Chronic Illness Care ) score was 2.35. Among the PACIC items, the maximum mean value of 2.99 ± 1.40 was observed for "The health team takes values, beliefs, and traditions into account". Health care delivery and patient satisfaction ware similar in all cities (all p values >.050).
Conclusion: The level of satisfaction in Qassim primary health care centers is high in general, but results indicate that there are some areas in which quality improvement is required, mainly with respect to "encouraging participation in specific groups".
To cite this article: Aldukhayel AM, Alsudairi HA, Alsalamah RM, Almaimoni NS, Aloqlan AF, Alsaif MS. Primary Healthcare Service Utilization And Satisfaction Among Adult Patients In Qassim Region, Saudi Arabia: A Cross-Sectional Study. Saudi Med J Students. 2020;1(2):39-48
This page has been created by {Lama Akram A Alanazi, 5th year, faculty of medicine, university of Tabuk}
